Existential Questions in TC: Education, Experience, Community and Technology

by Saul Carliner, Concordia University, Montreal, Canada

Should a technical communicator have a writing background then learn the technology, or a technical background then learn how to write? What is the role of experience in qualifying for jobs and building careers? What roles do professional associations and similar communities play in supporting professionals in their careers? And are these questions useless because we’re going to be replaced by robots and artificial intelligence anyway?  This keynote tackles these existential questions in technical communication by considering combinations of past experience in technical communication and research in ours and similar fields, to suggest some answers and further questions. 


Saul Carliner is Interim Chair and Professor in the Department of Education at Concordia University in Montreal, visiting professor of communication at the University of International Business and Economics in Beijing, and a consultant for organizations like the Bronx Zoo, ST Microelectronics, and government agencies. He is the author of over 200 publications, including 9 books. He is a past editor of the IEEE Transactions on Communication, Fellow of the Institute for Performance and Learning, and Fellow and past international president of the STC.


Plenum 2, Tuesday, October 24, 8:45 h