Images shows TeamViewer

To better support you in using the conference tool, we offer you the option of being guided through the program through remote maintenance.
Telephone support alone, from experience, has proven difficult, whereas we can support you with your specific problem through remote maintenance.


Instructions: Please download the version of the remote maintenance program, TeamViewer, that matches your operating system. To install (TeamViewerQS.exe for Windows, TeamViewerQS.dmg for MAC), just follow the instructions of the installation routine after opening (double-clicking) the respective version.

The TeamViewer software will then present you your ID and the associated (random) password. Please send the displayed ID to our employees (by telephone). Subsequently, we can – after connecting – access your PC/MAC and guide you conveniently through the conference tool.


Download TeamViewer: