Our speakers are listed in alphabetical order:

Jianhua Dong
Sr. Content Project Manager, Microsoft
Seasoned content practitioner in the trench for 12 years as ID team manager, lead technical editor, content project manager across IBM ID, Microsoft Office UA and Microsoft CSS Content. Focus include content management, strategy, multimedia, virtual agent, and modern content experience.
Madhu Gundappa
Senior Information Developer, ARM Embedded Systems, India

Madhu is working as a Senior Information Developer at ARM Embedded Systems, India. He holds a degree in Information Science & Engineering, and became a technical writer by choice. Over the past ten years, he has worked with various companies such as IBM, Capgemini, Alcatel Lucent, and Cisco on diverse domains.
Madhu has played different roles in these companies such as, Software Developer, Instructional Designer, Courseware Developer, Scrum Master and Information Developer. He has participated in other international conferences such as TCUK and tcworld, Germany as a speaker.

Fabrice Lacroix

Fabrice Lacroix is the founder of Antidot, the company that puts enterprise content to work.


Rebecca Lai
Technical Documentation Manager, Packetfront Software System Co., Ltd
Graduated from University of Electronic Science and Technology of China with a degree in Telecommunication Engineering. Worked for TCL, Huawei, Alcatel-Lucent, and PacketFront Software. 10 years experience in technical communication.
In 2016, together with other five technical communication experts, she founded the Shanghai Association of Technical Communicators.
Kay Li
Documentation Department Manager, Soul Mountain
12 years of experience in English technical communication. Led and managed documentation projects for KPMG, Huawei, Ericsson, Scania, ABB and HP. Graduated from Dalian University of Foreign Languages and Dalian University of Technology with a degree in English (Electronic Information Engineering).
Patrick Liu
Department manager of Technical Communication, HansemEUG (Beijing) 

Experienced in developing international and local instructions of use applying both international standards ISO/IEC GUIDE 37:2012(E) and Chinese Standards (GB 5296.1-2012). Expertise in designing and developing user-centered and scenario-based multi-lingual manuals and videos for customers and enterprises such as Huawei, Samsung, Nokia, Microsoft, Intel, Yota Devices, Ericsson and TIBCO.

Research interests: Cross-cultural communication; Content marketing; interaction design, localization and computational linguistics.


Ulrike Parson
CEO of parson AG, Germany
Ulrike Parson is the CEO of parson AG, which is based in Hamburg, Germany. She looks back on almost 20 years of professional experience in technical writing. She is specialized in writing documentation for software engineers, agile project management, and consulting for knowledge management and XML-based authoring. The clients of parson include international and regional companies from various branches, such as software development, semiconductors, logistics, education, and healthcare.
Klaus-Dirk Schmitz
Professor of Terminology Studies, Technische Hochschule Köln

Klaus-Dirk Schmitz is Full Professor of Terminology Studies at Technische Hochschule Köln – TH Köln (University of Applied Sciences) in Germany. His teaching and research activities focus on terminology theory and terminology management as wells as on software localization and computer tools for translators. Numerous articles and books where he acts as author, co-author and editor show his excellent expertise in these fields. Prof. Schmitz has also taken a leadership role in national and international forums e.g. as president of the International Information Centre for Terminology Infoterm (2001-2009), vice-president of the German Terminology Association and the International Terminology Network TermNet, chairman of the German Standards Committee on Computer Applications in Terminology and member of several advisory boards.


Dan Wen
Sr. Information Engineer, HPE, China
Dan is a senior information engineer with over 10 years of experience in developing technical information for companies including HPE, HP, and Semcon.
Graduated from Guangdong University of Foreign Studies with a degree in English (Information Management). Co-founder of Shanghai Association of Technical Communicators.
Li Xuezhao
Information Architect, Huawei
Li Xuezhao has 12 years of experience in technical communication. He has a deep understanding of information architecture, structure writing, and visual communication. Currently he is working as an information development manager at Huawei Technologies.
Lisha Zhang
Information developer at ZTE, China
Lisha is a ZTE documentation expert, working in the TW field for over 10 years. She has a lot of experience in technical writing, info structure, documentation delivery, TW training, documentation quality control, as well as advanced research in up-to-date technology application in TW.

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